Order Cancellations
All items sold by Rare Label Clothing Co. are made to order. This means your product begins processing shortly after your purchase is completed.
Because of this, orders may only be cancelled within 12 hours of being placed.
After this time, your order may already be in production and can no longer be stopped.
How to Request a Cancellation
To request a cancellation, please contact us immediately at:
Include the following information in your email:
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Full Name
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Order Number
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Reason for cancellation
If your order has not yet entered production, we will cancel the order and issue a full refund to your original payment method.
Orders Already in Production
Once production has begun, we are unable to cancel or modify the order. This includes:
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Changing sizes
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Changing colors
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Updating designs
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Changing shipping address
Please double-check your order details before completing checkout.
Refused Deliveries
Orders that are refused or returned due to an incorrect address entered by the customer are not eligible for cancellation or refund.
If a package is returned to us, we may be able to reship it, but additional shipping charges may apply.
Contact
If you have questions regarding cancellations, please reach out to us:
We typically respond within 24–48 business hours.